Privacy Policy
How Hosting365 collects, uses, and protects your personal information.
This Privacy Policy explains what information Hosting365 ("we", "us") collects when you visit hosting365.com, use the customer portal at cp.hosting365.com, or use our services, and how we use and protect that information. By using our website or services, you agree to the practices described here.
Contact support@hosting365.com for any privacy questions or requests.
What this policy covers
1. Information we collect
We collect information you provide directly, such as your name, email address, billing details, and account preferences when you create an account, place an order, or contact support. We also collect technical information automatically, including IP address, browser type, pages visited, and similar usage data.
2. How we use information
We use your information to provide and manage services, process orders and payments, send service and billing notices, respond to support requests, prevent fraud and abuse, and improve our website and services. We do not sell your personal information.
3. Cookies and analytics
Our website uses cookies and similar technologies to remember preferences and to understand how visitors use the site, including through Google Analytics. You can control cookies through your browser settings. Disabling cookies may affect parts of the site.
4. Sharing information
We share information only where needed to provide our services: with domain registries and registrars to register domains, with payment processors to complete transactions, and with providers such as Google for analytics. We do not sell or rent your personal information to third parties.
5. Data retention
We keep personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Domain registration data is retained for as long as the domain is registered, as required by registries.
6. Security
We use appropriate technical and organisational measures to protect personal information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. To exercise these rights, email support@hosting365.com and we will respond in line with applicable law.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Where changes are material, we will take reasonable steps to notify you.